Strongpair Shop ("Strongpair", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit strongpair.shop (the "Site"), use our services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.
If you do not agree with this policy, please do not access the Site or use our services.
1. Who we are & scope
Strongpair Shop is the controller of your personal information when you use the Site and our consumer-facing services. This policy applies to data collected online (including via cookies and similar technologies), by email, and through customer support interactions. Additional notices may apply to specific services or promotions; where those conflict, the additional notice will govern.
Company: Strongpair Shop
Website: strongpair.shop
Contact email: strongpair9@gmail.com
Postal address: DD38, CATALA ST, VI-0923-1214
2. Information we collect
A. Directly from you
- Account & profile: name, username, password, contact details.
- Orders & support: shipping address, billing address, purchase details, messages.
- Marketing preferences: newsletter opt‑ins, communication choices.
- Content you provide: reviews, ratings, uploaded media, survey responses.
B. Automatically collected
- Device/usage data: IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, links clicked, session information, approximate location, and interactions with our Site.
- Cookies & similar: pixels, tags, local storage, and SDKs—see Cookies.
C. From third parties
- Payment providers: Shop payment metadata to confirm transactions (we do not receive full card numbers).
- Analytics & advertising partners: aggregated insights and audience information.
- Logistics partners: shipping and delivery updates.
- Social sign‑in: if you connect a social account, we may receive profile information as permitted by that service.
3. How we use information
- Provide, operate, and improve the Site and our services.
- Process and deliver orders; handle payments, returns, and refunds.
- Authenticate users; maintain account security and fraud prevention.
- Communicate with you about your account, orders, updates, and service changes.
- Personalize content, product recommendations, and marketing.
- Perform analytics, research, and quality assurance.
- Comply with legal obligations and enforce our terms, policies, and rights.
4. Legal bases for processing (EEA/UK/Swiss users)
- Contract: to provide services you request (e.g., fulfill an order).
- Legitimate interests: to secure our services, prevent fraud, and understand usage, balanced against your rights.
- Consent: for optional cookies/marketing where required; you can withdraw at any time.
- Legal obligation: to keep records, comply with tax, accounting, and regulatory requirements.
7. Analytics & advertising
We may use analytics providers and advertising partners that set their own cookies and identifiers. These partners may collect information about your use of the Site over time to provide measurement services and show ads tailored to your interests.
Your choices: You can opt out of interest‑based advertising in your cookie settings and via industry tools offered in your region. Some opt‑outs are cookie‑based and will only apply to the browser you are using.
8. Payments
Payments made on the Site are processed by third‑party processors (e.g., Stripe, PayPal). We do not store full credit or debit card numbers. Processors handle your payment information in accordance with their own privacy policies. We receive Shop information necessary to confirm and record your transaction.
9. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and our legal obligations. When no longer needed, we will securely delete or anonymize the information.
10. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. If we discover a security incident affecting your data, we will take steps consistent with applicable laws to notify you and mitigate potential harm.
11. International data transfers
Your information may be transferred to, stored, and processed in countries other than your own. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect data transferred from the EEA/UK/Switzerland to third countries.
12. Children’s privacy
Our services are not directed to children under the age of 13 (or older, if required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
13. Your privacy rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal information.
- Request correction (rectification) of inaccurate data.
- Request deletion (erasure) of your data in certain circumstances.
- Object to or restrict processing, including for direct marketing.
- Withdraw consent where processing is based on consent.
- Request data portability in a structured, commonly used format.
To exercise your rights, contact us at strongpair9@gmail.com. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.
California residents: You may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain data sharing. We do not sell personal information. To submit a request, email us or use any self‑service tools we provide.
14. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard, we do not respond to DNT signals. We honor legally required opt‑out mechanisms and your cookie preferences.
15. User‑generated content & social features
Content you post publicly (e.g., reviews, comments, photos) may be visible to others. Please do not share personal information you prefer to keep private. If you sign in through a social network, the network may share certain information with us subject to your settings.
16. Communications
We may send you service, transactional, and administrative messages. Where required, we will obtain your consent before sending marketing communications, and you can opt out at any time by using the unsubscribe link or contacting us.
17. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date. If changes materially affect your rights, we will provide additional notice as required by law.
18. Contact us
If you have questions about this Privacy Policy or our privacy practices, you can reach us at:
- Email: strongpair9@gmail.com
- Postal: DD38, CATALA ST, VI-0923-1214
- Attention: Privacy Team / Data Protection Officer